(11-05-2015, 11:49 AM)MaryFrances Wrote: So when should we redirect people to the forum and when should we graciously answer their question there? I know we all want to support the Advisory's goals and let people get a feel for this special environment that was created in the Yahoo group and them continued here.
Sent from my iPhone using Tapatalk
We're dealing with human beings, so it's not like there's one right answer. We want to build the AO/CM community for the sake of the children, not for ourselves. We're not a business. So if we keep that goal in mind, it helps keep things in perspective. It does for me, anyway.
In general- maybe do a bit of both- a brief answer, and then a link to the forum. Or write out your answer in the forum and link to it. =)
Sometimes you can kind of tell that people are feeling prickly and frustrated over feeling pushed the forum, and then it's good to back off. Pushing just makes most of us dig in our heels because we feel like we are not being heard.
Usually, it works better to let another couple replies go by before linking to the forum, as opposed to linking to the forum in the first response. I don't know how to explain why that is, but it seems to feel less like a brush-off, maybe.
I love what I am seeing right now, and I appreciate all the help, and I know I am not alone in this.