+- AmblesideOnline Forums (https://amblesideonline.org/forum)
+-- Forum: Welcome Center (https://amblesideonline.org/forum/forumdisplay.php?fid=3)
+--- Forum: Tech Support (Parent and Student Access) (https://amblesideonline.org/forum/forumdisplay.php?fid=6)
+--- Thread: Changed password; keep having to sign in! (/showthread.php?tid=21874)
Changed password; keep having to sign in! - nctmcalister - 10-02-2015
I changed my password last weekend. I was out of town and needed to use my parent's computer, but couldn't remember my password. So, I changed it. But now, each day when I turn on my computer and go to the forum, it says I'm not logged in. Same thing with my phone. How do I stay logged in? (on the other hand, I'm very familiar with my password now...) Thanks!!
RE: Changed password; keep having to sign in! - Phyllis - 10-04-2015
That sounds like something in your computer, not the forum. Something with the cookies settings? Are you allowing cookies? Other than that, do make sure that you check the box for "Remember me" is checked when you log in.
RE: Changed password; keep having to sign in! - nctmcalister - 10-05-2015
Are the cookies sugar or chocolate chip? Because I prefer chocolate chip. Just kidding. I've heard of cookies and computers but couldn't explain them! Am I supposed to allow cookies? Also, I just logged in and there wasn't a "remember me" box. This didn't happen until I was away and changed my password on a different computer. Maybe if I change my password again on this computer it will keep me logged in??
Thanks for any help.
RE: Changed password; keep having to sign in! - lklivingston - 10-05-2015
What browser are you using?
RE: Changed password; keep having to sign in! - nctmcalister - 10-05-2015
Google chrome.
RE: Changed password; keep having to sign in! - MelisaH - 10-05-2015
So, when you login on Chrome, do you get this for login?
[attachment=1050]
RE: Changed password; keep having to sign in! - nctmcalister - 10-05-2015
Melisa, I'll check in the morning. I've shut down my computer for the night and the picture is blurry on my phone. Thanks!! Y'all are all so sweet to help me troubleshoot this!!
![[balloon smilie]](https://amblesideonline.org/forum/images/smilies/balloon.gif "[balloon smilie]")
RE: Changed password; keep having to sign in! - nctmcalister - 10-06-2015
(10-05-2015, 12:28 PM)MelisaH Wrote: So, when you login on Chrome, do you get this for login?
No, it does not have the "remember me" box...
RE: Changed password; keep having to sign in! - Phyllis - 10-06-2015
So, where could it be?
![[Huh??]](https://amblesideonline.org/forum/images/smilies/huh.gif "[Huh??]")
Melisa's picture looks just like what I see when I login with Chrome. Is the page loading all the way for you? Do you have a decent internet connection?
RE: Changed password; keep having to sign in! - nctmcalister - 10-06-2015
Well, I have the problem corrected!!
![[Whoopee! smilie]](https://amblesideonline.org/forum/images/smilies/confetti.gif "[Whoopee! smilie]")
Although, I don't know why... I logged out of the forum using the "log out" option. Then when I clicked "log in," it pulled up the little window Melisa had the picture of (and the rest of my screen was grayed out). This little box had the "remember me" box. I logged in this way, closed the internet and rebooted my computer. When I went back to the forum, it opened right up! And I checked my i-phone and it saved it there too without having to log in.For some reason, when I was logging in before, I was on a big page that had spaces to log in directly on it (I'm not sure if I'm explaining this correctly...). Anyway it works now!
Thanks to you all!