Posts: 1,832
Threads: 48
Likes Received: 1,339 in 952 posts
Likes Given: 1,366
Joined: Aug 2012
Tech Support (Parent and Student Access)/Notifications not working
03-12-2022, 02:19 PM
I am not receiving any email notifications any more (a couple of days now). I’ve checked the forum and there has been activity on several threads I’m subscribed to. But I’m not getting the usual emails. Suggestions?
Sandy
Hopeful mama to 3 dd -- 20 (graduate!), 17 (12th gr) & 15 (9th gr) -- currently dipping our toe into full-time classical private school.
Posts: 24,411
Threads: 734
Likes Received: 25,928 in 15,448 posts
Likes Given: 15,760
Joined: Jul 2012
Tech Support (Parent and Student Access)/Notifications not working
03-12-2022, 10:58 PM
Check with your ISP. They may be being blocked.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 1,832
Threads: 48
Likes Received: 1,339 in 952 posts
Likes Given: 1,366
Joined: Aug 2012
Tech Support (Parent and Student Access)/RE: Notifications not working
03-13-2022, 03:44 AM
How do I check that?
Sandy
Hopeful mama to 3 dd -- 20 (graduate!), 17 (12th gr) & 15 (9th gr) -- currently dipping our toe into full-time classical private school.
Posts: 24,411
Threads: 734
Likes Received: 25,928 in 15,448 posts
Likes Given: 15,760
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Notifications not working
03-13-2022, 10:44 AM
(03-13-2022, 03:44 AM)Sandy O Wrote: How do I check that?
I don't know. It may not be something you can easily check. One thing you can do is put the email address those come from on the list of addresses from which you want to get mail, if your email provider offers that option. I'm trying to track this down from our end too. I don't think it's an AO issue, but we may be able to resolve it by asking our webhost to intercede with the other internet providers to authorize emails from us. Sometimes people tag our emails as spam, and then they start being blocked.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 1,832
Threads: 48
Likes Received: 1,339 in 952 posts
Likes Given: 1,366
Joined: Aug 2012
Tech Support (Parent and Student Access)/RE: Notifications not working
03-13-2022, 12:29 PM
(This post was last modified: 03-13-2022, 12:30 PM by Sandy O.)
Well, I just decided to check my email address here on my user CP on the forum. I couldn’t see it, but I chose to reenter it anyway. And immediately got a forum update to my email. So. Not sure why it happened. But seems better now.
Sandy
Hopeful mama to 3 dd -- 20 (graduate!), 17 (12th gr) & 15 (9th gr) -- currently dipping our toe into full-time classical private school.
Posts: 24,411
Threads: 734
Likes Received: 25,928 in 15,448 posts
Likes Given: 15,760
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Notifications not working
03-13-2022, 01:00 PM
(03-13-2022, 12:29 PM)Sandy O Wrote: Well, I just decided to check my email address here on my user CP on the forum. I couldn’t see it, but I chose to reenter it anyway. And immediately got a forum update to my email. So. Not sure why it happened. But seems better now. Oh good!
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 302
Threads: 22
Likes Received: 246 in 151 posts
Likes Given: 391
Joined: Aug 2015
Tech Support (Parent and Student Access)/RE: Notifications not working
03-14-2022, 03:52 AM
I've had the same problem, Sandy, with notifications not being emailed.
Posts: 1,832
Threads: 48
Likes Received: 1,339 in 952 posts
Likes Given: 1,366
Joined: Aug 2012
Tech Support (Parent and Student Access)/RE: Notifications not working
03-17-2022, 11:24 AM
Ack. It’s still happening. Back to the drawing board.
Sandy
Hopeful mama to 3 dd -- 20 (graduate!), 17 (12th gr) & 15 (9th gr) -- currently dipping our toe into full-time classical private school.
Posts: 24,411
Threads: 734
Likes Received: 25,928 in 15,448 posts
Likes Given: 15,760
Joined: Jul 2012
Tech Support (Parent and Student Access)/Notifications not working
03-17-2022, 01:08 PM
Notifications only email with the first new post. They won't email again until you visit the forum.
Is anyone receiving email notifications?
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 5,266
Threads: 239
Likes Received: 12,443 in 3,584 posts
Likes Given: 11,427
Joined: Jan 2013
Tech Support (Parent and Student Access)/RE: Notifications not working
03-17-2022, 11:10 PM
I get them regularly for the one thread I have subscribed to whenever anyone comments on that thread. I don't know if that helps you though.
Katie
Laughing fellow rover in Spain, stumbling towards Christ with a hubby and two boys. (Y8 and Y5) Blogging about creating groups at Tetragon Lift.
|