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Tech Support (Parent and Student Access)/Private Messages/Full Inboxes
02-10-2016, 07:28 AM
Hi! Does anyone know why your inbox gets "full" with only maybe four messages in it? What is its (and the other folders') capacity?
Thanks.
Mom to one DD, Y4
Louisiana, U.S.A.
“If I find in myself desires which nothing in this world can satisfy, the only logical explanation is that I was made for another world.” - C.S. Lewis
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Tech Support (Parent and Student Access)/RE: Private Messages/Full Inboxes
02-10-2016, 07:32 AM
It seems to count things in the trash can, I think. Are you emptying that, too?
mama to Amelia (Y6, 11yo), David (Y3, 9yo) and Samuel (Y2, 7yo)
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Tech Support (Parent and Student Access)/RE: Private Messages/Full Inboxes
02-10-2016, 07:34 AM
(02-10-2016, 07:32 AM)jennadilts Wrote: It seems to count things in the trash can, I think. Are you emptying that, too?
Yes, I just deleted them. So, no, I had not been. But there weren't very many in there.
Mom to one DD, Y4
Louisiana, U.S.A.
“If I find in myself desires which nothing in this world can satisfy, the only logical explanation is that I was made for another world.” - C.S. Lewis
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Tech Support (Parent and Student Access)/RE: Private Messages/Full Inboxes
02-10-2016, 07:35 AM
I don't know any other things to do besides that if that's not the main issue. Anyone else?
mama to Amelia (Y6, 11yo), David (Y3, 9yo) and Samuel (Y2, 7yo)
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Tech Support (Parent and Student Access)/RE: Private Messages/Full Inboxes
02-10-2016, 08:26 AM
You only have 4 messages total in all of your folders? Including sent & drafts? There is a limit on the number of messages you can store, but it is WAY higher than 4. Double check those spaces as well and let us know what you find out.
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Tech Support (Parent and Student Access)/RE: Private Messages/Full Inboxes
02-10-2016, 08:39 AM
You can also try deleting all your "Sent Items." But after you delete them, you need to empty your trash can again.
Dawn, Georgia
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