Not being notified by email of responses - Printable Version +- AmblesideOnline Forums (https://amblesideonline.org/forum) +-- Forum: Welcome Center (https://amblesideonline.org/forum/forumdisplay.php?fid=3) +--- Forum: Tech Support (Parent and Student Access) (https://amblesideonline.org/forum/forumdisplay.php?fid=6) +--- Thread: Not being notified by email of responses (/showthread.php?tid=23936) |
RE: Not being notified by email of responses - lklivingston - 07-20-2016 I changed to a Yahoo address, and I receive them there. But if I use any Mindspring address, they do not come through. Mindspring is owned by Earthlink. RE: Not being notified by email of responses - dcil2479 - 07-21-2016 I'm a little late coming into this, but I haven't been getting any notifications from my Hotmail account. Haven't changed email accounts yet, may need to try that out. RE: Not being notified by email of responses - lklivingston - 07-22-2016 Here's the header of the email I am receiving: Quote:From "AmblesideOnline Forums" Thu Jul 21 22:49:12 2016 One thing I notice right off is that the "from" address does not match the "return path" address. Could that be causing some email providers to flag this as spam and remove it? (The messages do not go into any of my spam buckets, but apparently some emails may be caught earlier in the process. I've already talked to my mail provider about allowing messages from this address (amblesideonlinemoderators@gmail.com), but I don't know if I mentioned amblesideonline.org, and it may not matter anyway if the mismatch (or something else about the email) is causing it to get caught in an automated filter somewhere along the way. RE: Not being notified by email of responses - lklivingston - 07-22-2016 Or maybe it's because we do not use SPF validation. (See the green text in the quoted header above.) http://www.inmotionhosting.com/support/edu/everything-email/spam-prevention-techniques/spf-records-domain-keys-combating-spam RE: Not being notified by email of responses - lklivingston - 07-23-2016 Yes, the problem is the SPF header. http://www.openspf.org/SPF_Received_Header Ours says: "Received-SPF: none (domain of amblesideonline.org does not designate permitted sender hosts)" So some mail services just automatically reject our messages, without even checking them with a spam checker. They probably are being returned, but they're being returned to an address we don't check: amblesideonlin45@amblesideonline.org. RE: Not being notified by email of responses - Perhaps Today! - 07-23-2016 (07-21-2016, 01:17 AM)dcil2479 Wrote: I'm a little late coming into this, but I haven't been getting any notifications from my Hotmail account. Haven't changed email accounts yet, may need to try that out. Same with me. I used to get them but they stopped. I haven't changed anything and have been using the same hotmail account. RE: Not being notified by email of responses - Phyllis - 07-23-2016 I just changed a forum setting that might make a difference. If anyone here starts getting emails now, please let us know. RE: Not being notified by email of responses - lklivingston - 02-20-2017 Microsoft is supposed to be fixing this soon. Earthlink has already fixed it for their customers. RE: Not being notified by email of responses - amerebreath - 02-21-2017 (02-20-2017, 10:56 PM)lklivingston Wrote: Microsoft is supposed to be fixing this soon. Earthlink has already fixed it for their customers. Well, this conversation was interesting. I haven't ever gotten a single email from the forum, bit I didn't take the time to try to figure out why (thankfully as I apparently would have been wasting my time). Anyway, I have a Hotmail address on the forum so I'll let you know if I get any emails. RE: Not being notified by email of responses - lklivingston - 02-21-2017 Thanks! Earthlink fixed it fast once we contacted them. We will see how long Microsoft takes! |