word doc year 1 term chart won't open

[amerebreath]

Actually, all the Word charts we offer are .doc files (so that all our Word users can open them, not just those with newer versions), and so far we've all been able to open them and edit them.  Has Word recently stopped supporting that file format?  If it's just the security settings as mentioned in the article you linked, then you should easily be able to change your settings to allow the file to open.

Have you tried the steps suggested in the article?

I don't think Word has stopped supporting them. There's just a few different reasons why someone's settings would block them from opening .doc files. I saw a few different people who had the problem specifically with .doc files downloaded from the internet as well. 

I just meant that having .docx as an option as well would help. That's all.