Posts: 5
Threads: 2
Likes Received: 1 in 1 posts
Likes Given: 3
Joined: Sep 2012
Tech Support (Parent and Student Access)/Can't see some Private Messages?
06-11-2016, 07:34 AM
Hi!
My Private Messages notice at the upper right of the page shows I have 7 PM's, but I can only see 3 right now. I have messaged someone, and I'm worried that she has answered, but I can't see the answer for some reason. Any idea how I see the other 4?
Thanks for your help!
-Sue
Posts: 13,638
Threads: 355
Likes Received: 12,516 in 6,544 posts
Likes Given: 16,710
Joined: Jul 2012
Tech Support (Parent and Student Access)/Can't see some Private Messages?
06-11-2016, 10:43 PM
That's weird. Are those 4 not visible at all, not clickable, or do you get an error message?
Posts: 4,709
Threads: 585
Likes Received: 5,992 in 3,483 posts
Likes Given: 424
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Can't see some Private Messages?
06-12-2016, 12:15 AM
Very weird. It might just be something like the forum needs to recount. Or maybe you deleted some, and they're still showing?
Posts: 5
Threads: 2
Likes Received: 1 in 1 posts
Likes Given: 3
Joined: Sep 2012
Tech Support (Parent and Student Access)/RE: Can't see some Private Messages?
06-12-2016, 08:11 AM
(06-11-2016, 10:43 PM)laurke Wrote: That's weird. Are those 4 not visible at all, not clickable, or do you get an error message?
It is strange. I don't see the messages at all. What's also strange is that it lists 0 in the unread portion...
Hmmm..... I haven't deleted any. (at least recently!)
Oh, well, hopefully the recipient will see my message to her!
Posts: 4,709
Threads: 585
Likes Received: 5,992 in 3,483 posts
Likes Given: 424
Joined: Jul 2012
Tech Support (Parent and Student Access)/Can't see some Private Messages?
06-12-2016, 04:25 PM
Yes, and I'll have everything recount soon. Once in a while, with the numbers of posts, the forum kind of gets behind. That might affect PMs, too.
Sent from my iPad using Tapatalk
Posts: 13,638
Threads: 355
Likes Received: 12,516 in 6,544 posts
Likes Given: 16,710
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Can't see some Private Messages?
06-13-2016, 08:57 AM
I got a PM yesterday and everything was looking normal on my end, if that helps. I was able to send a new one, and reply to one as well.
Posts: 4,709
Threads: 585
Likes Received: 5,992 in 3,483 posts
Likes Given: 424
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Can't see some Private Messages?
06-13-2016, 05:38 PM
PMs are recounting now. Did that fix it?
Posts: 5
Threads: 2
Likes Received: 1 in 1 posts
Likes Given: 3
Joined: Sep 2012
Tech Support (Parent and Student Access)/RE: Can't see some Private Messages?
06-22-2016, 03:36 AM
So sorry, I just saw your post, Phyllis! No, nothing changed for me. I'm trying to get in touch with Wendi. I haven't heard back from her - I sent another message a few days ago, in case the other one got lost in cyberspace. Hopefully, she will see it!
Posts: 4,709
Threads: 585
Likes Received: 5,992 in 3,483 posts
Likes Given: 424
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Can't see some Private Messages?
06-22-2016, 03:44 AM
Can you take a screen shot of what you're seeing?
|
