Forum emails going to spam box
#1
Tech Support (Parent and Student Access)/Forum emails going to spam box
Hi,
I don't know what changed but some time ago I noticed I wasn't getting any emails from Ambleside subscriptions. Checked my spam box and there they were. Have tried unsuccessfully to fix this. I'm using yahoo mail. Can somebody help?
Thanks,
Erin
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#2
Tech Support (Parent and Student Access)/RE: Forum emails going to spam box
Select them and click the "Not Spam" button. Maybe that will reset the filter.
Phyllis in Ukraine, with Jaan (AO grad), Raia (AO grad), Asya (age 17), Bogdan (age 13)
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#3
Tech Support (Parent and Student Access)/RE: Forum emails going to spam box
You could also try putting the email address they come from into your contacts or address book.
8 kids in AO years 2-11. After traveling fulltime for 3 years, we settled in Alabama.... for now! 
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#4
Tech Support (Parent and Student Access)/RE: Forum emails going to spam box
Unfortunately I've tried both those things and it hasn't helped. I've marked them as Not Spam for several days. I've also made sure everything is in my contacts. So frustrating....I'll see what else I can try. Thanks, Erin
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#5
Tech Support (Parent and Student Access)/RE: Forum emails going to spam box
I think I might have solution for you. This is a tiny bit dated, but, I worked through it and I think it might be what you need.

http://womeninbusiness.about.com/od/emai...o-Mail.htm
Quote: 1. Check your Yahoo! Bulk folder. If you see email from someone you want to add to your whitelist, highlight it and click Not Spam.
2. Create a filter to automatically send email from certain domains to your Inbox: Click Options in the top right navigation bar. Select Mail Options from the list that drops down. Choose Filters. Click the Add button. Choose the field you want to match in the incoming message (i.e., Header or To) Choose the criterion by which you want a match to be made (i.e., Contains). Enter the text string to compare (i.e., From Women in Business). Then choose the destination folder (i.e., Inbox).

I underlined the parts that have changed regarding navigation to find what you need in the quote above and the changed instructions are here:

Where it says Click Options, instead click on the gear on the right side of your computer screen. Then, click on Settings. In the box that opens up, click on Filters in the Left menu. Then, follow the rest of the instructions.
--------------
I have not used the filters on my Yahoo mail (I rarely use that email addy at all), but I do use filters on my regular email when I download it from the server and it works beautifully.

Mind you, if you want to create a specific AO folder and use the filters to send it to there instead of to your Inbox, you can do that very simply as well. When you hover over the word Folders, a little folder with a plus sign shows up just to the right of the word folders. Click on that and create your new mailbox.

I hope this helps!
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#6
Tech Support (Parent and Student Access)/RE: Forum emails going to spam box
"I think I might have solution for you. This is a tiny bit dated, but, I worked through it and I think it might be what you need."


Many thanks Melisa! I put in the filter tonight so I'll find out if it works tomorrow. Fingers crossed.
Erin
The following 1 user Likes Mvmtqueen's post:
  • MelisaH
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#7
Tech Support (Parent and Student Access)/RE: Forum emails going to spam box
I opened up my mail today, and lo and behold, There Were Ambleside Emails! Woo hoo! Thanks a bunch ladies! erin
The following 1 user Likes Mvmtqueen's post:
  • MelisaH
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#8
Tech Support (Parent and Student Access)/RE: Forum emails going to spam box
[Whoopee! smilie] Hurray!! [Whoopee! smilie] I am so glad that worked!! [Whoopee! smilie]
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