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Tech Support (Parent and Student Access)/Trouble Opening .doc and .odt
03-25-2021, 10:50 PM
A couple of people have reported problems opening our weekly schedules in the .doc and .odt file formats. They download and open fine for me, so I need more information in order to figure out what's causing the problem.
Would you mind testing it and reporting back? What browser are you using? What operating system or platform are you on (Windows PC, Mac, Android, iPhone, etc.)? Are you trying to open the file in Word or LibreOffice or some other software?
I am opening the file on a Windows 10 PC using Brave with LibreOffice.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
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Tech Support (Parent and Student Access)/RE: Trouble Opening .doc and .odt
03-25-2021, 11:19 PM
(This post was last modified: 03-25-2021, 11:19 PM by Phyllis.)
I just checked downloading the Year 3 schedules, both doc and odt. On Mac Chrome, they worked fine. I don't have Word, but they opened with Open Office, no problems.
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Tech Support (Parent and Student Access)/RE: Trouble Opening .doc and .odt
03-26-2021, 12:25 PM
Year 7 doc and odt did not work for me on both my android phone and my desk top computer. My computer is 10 years old, but the pdf link worked fine on both.
Wife to my highschool archenemy and mother of 4, AO Year 9, Year 7, Year 4, Year 0. "Mothers work wonders once they are convinced that wonders are demanded of them." Charlotte Mason
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Tech Support (Parent and Student Access)/Trouble Opening .doc and .odt
03-26-2021, 01:06 PM
Who's using Office360? Do the files work for you?
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
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Tech Support (Parent and Student Access)/RE: Trouble Opening .doc and .odt
03-26-2021, 01:45 PM
I tried my tablet and Year 7 doc worked, but Year 7 Oct did not work. I think my tablet uses WPS Office.
Wife to my highschool archenemy and mother of 4, AO Year 9, Year 7, Year 4, Year 0. "Mothers work wonders once they are convinced that wonders are demanded of them." Charlotte Mason
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Tech Support (Parent and Student Access)/RE: Trouble Opening .doc and .odt
03-27-2021, 01:00 AM
I had no issues opening the Year 9 files on a Mac using Safari and LibreOffice.
Emily in Central WA
Mom to 4 boys (18yo, 16yo, 14yo, 9yo) and 2 little girls (12yo, 7yo)
AO Years 12, 11, 9, 6, 4 and 2
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Tech Support (Parent and Student Access)/RE: Trouble Opening .doc and .odt
04-14-2021, 09:17 AM
(This post was last modified: 04-14-2021, 09:21 AM by ozark mama.)
Won't download using Windows with Chrome. When I click on the link the page blinks but that's it, nothing changes. Only some of the years aren't working for me. I need year 6 but it isn't working, years 9-12 are working though.
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Tech Support (Parent and Student Access)/RE: Trouble Opening .doc and .odt
04-14-2021, 11:23 AM
UPDATE: Year 9 lite works but Year 9 does not work. What should I do?
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Tech Support (Parent and Student Access)/RE: Trouble Opening .doc and .odt
04-14-2021, 02:02 PM
Have you tried using a different browser?
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
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Tech Support (Parent and Student Access)/RE: Trouble Opening .doc and .odt
04-14-2021, 02:03 PM
(I just tried Year 9 in Brave and Firefox and was able to access the files successfully.)
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
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