Posts: 180
Threads: 51
Likes Received: 142 in 52 posts
Likes Given: 124
Joined: Apr 2014
Tech Support (Parent and Student Access)/Not being notified by email of responses
02-10-2016, 11:05 AM
Is anyone else having this problem? I click the box and in the past have been notified. I haven't changed my email so I'm not sure what is happening?
Posts: 1,685
Threads: 236
Likes Received: 2,415 in 892 posts
Likes Given: 1,620
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 12:00 PM
This is happening for me, also. I'm not getting emails or the notifications from Tapatalk as I have in the past. I double checked to make sure I'm still subscribed to certain threads and forums.
Kay Pelham
Mom of One 22 year old young man (AO Year 0 to 12 graduate, as of May '21), Wife of One well-aged man
www.kaypelham.com
Posts: 26,684
Threads: 796
Likes Received: 29,319 in 16,830 posts
Likes Given: 16,660
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 12:50 PM
I don't get them either.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 689
Threads: 33
Likes Received: 1,094 in 393 posts
Likes Given: 2,507
Joined: Dec 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 02:34 PM
This has been happening to me also for many, many months.
Posts: 5,293
Threads: 177
Likes Received: 6,642 in 3,409 posts
Likes Given: 17,619
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 02:41 PM
I know Phyllis has looked into it for Kathy. We don't have a good answer why it is happening. However, I get my emails regularly....go figure.
Posts: 26,684
Threads: 796
Likes Received: 29,319 in 16,830 posts
Likes Given: 16,660
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 03:39 PM
I thought mine were getting caught by the spam filter on my email host, but that doesn't seem to be the case. At least, if it's filtering them out, it isn't catching them based on the sending email address.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 5,293
Threads: 177
Likes Received: 6,642 in 3,409 posts
Likes Given: 17,619
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 04:46 PM
I wonder if it is being caught at the server level - before it gets to the filters at the inbox. That does happen with some of the various groups I get emails from. I have had to move several email newsletters & such from my TimeWarner email to my Gmail account, though the forum emails get through my Time Warner email just fine.
Posts: 26,684
Threads: 796
Likes Received: 29,319 in 16,830 posts
Likes Given: 16,660
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 05:12 PM
Apparently not, since other emails from the same address reach me. If it's being caught, it's being caught with something other than the sender address. I've checked with my service provider too.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 4,861
Threads: 599
Likes Received: 6,354 in 3,603 posts
Likes Given: 483
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 06:25 PM
I couldn't figure it out for Kathy. It seemed to me like everything was working on this end, but just not getting through to her. Maybe I can figure something out with a few more of you to work with. Maybe you all have the same internet provider or something else in common?
Posts: 4,861
Threads: 599
Likes Received: 6,354 in 3,603 posts
Likes Given: 483
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 07:41 PM
My first request would be for those of you who have a second email address that you can use: please change your forum address to that, and see if emails start coming through.
Kathy's did work with a different email address. Maybe you could even set up a Gmail address, just for forum stuff, and have that forward to your usual account? (Or, if someone is willing for me to do that for her, I would like to test it out.)
|