Posts: 180
Threads: 51
Likes Received: 142 in 52 posts
Likes Given: 124
Joined: Apr 2014
Tech Support (Parent and Student Access)/Not being notified by email of responses
02-10-2016, 11:05 AM
Is anyone else having this problem? I click the box and in the past have been notified. I haven't changed my email so I'm not sure what is happening?
Posts: 1,628
Threads: 230
Likes Received: 2,339 in 855 posts
Likes Given: 1,581
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 12:00 PM
This is happening for me, also. I'm not getting emails or the notifications from Tapatalk as I have in the past. I double checked to make sure I'm still subscribed to certain threads and forums.
Kay Pelham
Mom of One 21 year old young man (AO Year 0 to 12 graduate, as of May '21), Wife of One well-aged man
www.kaypelham.com
Posts: 24,289
Threads: 733
Likes Received: 25,574 in 15,338 posts
Likes Given: 15,694
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 12:50 PM
I don't get them either.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 688
Threads: 33
Likes Received: 1,093 in 392 posts
Likes Given: 2,499
Joined: Dec 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 02:34 PM
This has been happening to me also for many, many months.
Posts: 5,261
Threads: 177
Likes Received: 6,609 in 3,394 posts
Likes Given: 17,416
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 02:41 PM
I know Phyllis has looked into it for Kathy. We don't have a good answer why it is happening. However, I get my emails regularly....go figure.
Posts: 24,289
Threads: 733
Likes Received: 25,574 in 15,338 posts
Likes Given: 15,694
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 03:39 PM
I thought mine were getting caught by the spam filter on my email host, but that doesn't seem to be the case. At least, if it's filtering them out, it isn't catching them based on the sending email address.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 5,261
Threads: 177
Likes Received: 6,609 in 3,394 posts
Likes Given: 17,416
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 04:46 PM
I wonder if it is being caught at the server level - before it gets to the filters at the inbox. That does happen with some of the various groups I get emails from. I have had to move several email newsletters & such from my TimeWarner email to my Gmail account, though the forum emails get through my Time Warner email just fine.
Posts: 24,289
Threads: 733
Likes Received: 25,574 in 15,338 posts
Likes Given: 15,694
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 05:12 PM
Apparently not, since other emails from the same address reach me. If it's being caught, it's being caught with something other than the sender address. I've checked with my service provider too.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 4,709
Threads: 585
Likes Received: 5,992 in 3,483 posts
Likes Given: 424
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 06:25 PM
I couldn't figure it out for Kathy. It seemed to me like everything was working on this end, but just not getting through to her. Maybe I can figure something out with a few more of you to work with. Maybe you all have the same internet provider or something else in common?
Posts: 4,709
Threads: 585
Likes Received: 5,992 in 3,483 posts
Likes Given: 424
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-10-2016, 07:41 PM
My first request would be for those of you who have a second email address that you can use: please change your forum address to that, and see if emails start coming through.
Kathy's did work with a different email address. Maybe you could even set up a Gmail address, just for forum stuff, and have that forward to your usual account? (Or, if someone is willing for me to do that for her, I would like to test it out.)
|