Posts: 5,261
Threads: 177
Likes Received: 6,609 in 3,394 posts
Likes Given: 17,416
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-11-2016, 04:06 AM
(02-10-2016, 05:12 PM)lklivingston Wrote: Apparently not, since other emails from the same address reach me. If it's being caught, it's being caught with something other than the sender address. I've checked with my service provider too.
I am confused. Other emails from the forum reach you? I am groggy with a headache coming on, so bear with me.
Posts: 4,709
Threads: 585
Likes Received: 5,992 in 3,483 posts
Likes Given: 424
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-11-2016, 05:05 AM
I think Kathy meant that she gets emails sent from the address that the forum sends from (amblesideonlinemoderators@gmail.com). But when I tried to get the forum to send her a test email, which comes from another address, that didn't go through to her either. Also, she gets forum emails when she uses another address to receive them. So, there's a problem between her usual email address and the forum.
Also, this is silly, but my brain can't keep track of details, so I've actually started a list for this. Does it look right so far?
Posts: 24,307
Threads: 733
Likes Received: 25,626 in 15,349 posts
Likes Given: 15,702
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-11-2016, 05:16 AM
Good idea! I will test using another address on my same domain. Previously we tested a Yahoo address.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 1,424
Threads: 41
Likes Received: 1,524 in 686 posts
Likes Given: 87
Joined: Aug 2012
Tech Support (Parent and Student Access)/Not being notified by email of responses
02-11-2016, 08:32 AM
Funny, I have been trying to figure out how to unsubscribe from email notifications, since I get the same notifications on Tapatalk! I have the opposite problem.
Ariana
2nd generation homeschooler, part-time veterinarian, Coast Guard wife, and full-time mama to 14 yo boy, 10 yo girl, and 8 yo girl.
Posts: 13,638
Threads: 355
Likes Received: 12,516 in 6,544 posts
Likes Given: 16,712
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-11-2016, 10:02 AM
I've unsubscribed to threads and changed the default subscription in my UserCP, Ariana, and that's almost stopped the emails. I did that on purpose, but maybe someone has changed the default without meaning to.
Posts: 5,261
Threads: 177
Likes Received: 6,609 in 3,394 posts
Likes Given: 17,416
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-11-2016, 11:59 AM
(02-11-2016, 10:02 AM)laurke Wrote: I've unsubscribed to threads and changed the default subscription in my UserCP, Ariana, and that's almost stopped the emails. I did that on purpose, but maybe someone has changed the default without meaning to.
Interesting...
Posts: 153
Threads: 18
Likes Received: 105 in 83 posts
Likes Given: 34
Joined: Feb 2015
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-12-2016, 04:08 AM
In case this is helpful... I do receive my subscription emails, but gmail always flags them "this message may not have been sent by amblesideonlinemoderators@gmail.com" (or something to that affect, the warning is removed once I archive the message, so I can't cooy it now).
Perhaps something in the way the email is generated is setting off fraud alarms in email servers and is deleted before it gets to their inbox?
~Beth
Living in Michigan and enjoying our homeschooling journey with a Y0 and Y3.
Posts: 5,261
Threads: 177
Likes Received: 6,609 in 3,394 posts
Likes Given: 17,416
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-12-2016, 05:11 AM
(02-12-2016, 04:08 AM)Bethanta Wrote: In case this is helpful... I do receive my subscription emails, but gmail always flags them "this message may not have been sent by amblesideonlinemoderators@gmail.com" (or something to that affect, the warning is removed once I archive the message, so I can't cooy it now).
Perhaps something in the way the email is generated is setting off fraud alarms in email servers and is deleted before it gets to their inbox?
This is what I have been assuming all along - that it is something at the email provider's server level. Often times, they have another company provide the filtering, so they may not even know that there is an issue even when they have checked.
And, if Gmail is flagging other Gmails, that gives me some food for thought. Off to do some other research.
Thanks for that bit - it is truly helpful and another piece in the puzzle!
Posts: 24,307
Threads: 733
Likes Received: 25,626 in 15,349 posts
Likes Given: 15,702
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-12-2016, 07:45 AM
I wonder if the header info doesn't match because it isn't really coming from gmail.
Kathy
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
Posts: 5,261
Threads: 177
Likes Received: 6,609 in 3,394 posts
Likes Given: 17,416
Joined: Jul 2012
Tech Support (Parent and Student Access)/RE: Not being notified by email of responses
02-12-2016, 08:02 AM
(02-12-2016, 07:45 AM)lklivingston Wrote: I wonder if the header info doesn't match because it isn't really coming from gmail.
That is what I am wondering. I don't have time to look at it just yet.
|
