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Not receiving email notifications anymore

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Not receiving email notifications anymore
Friederike Offline
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#1
Tech Support (Parent and Student Access)/Not receiving email notifications anymore 03-19-2018, 01:34 PM
I suddenly realized that I don't receive any more email notifications anymore. I tried to adjust it today earlier in my control panel, but I still haven't received any. Not sure what is going on. Thanks,
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Phyllis Offline
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#2
Tech Support (Parent and Student Access)/RE: Not receiving email notifications anymore 03-19-2018, 03:16 PM
Thanks for letting us know. I'm going to try to send you a PM to see if you get an email notification of that....
Phyllis in Ukraine, with Jaan (AO grad), Raia (AO grad), Asya (age 17), Bogdan (age 13)
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lcole Offline
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#3
Tech Support (Parent and Student Access)/Not receiving email notifications anymore 03-19-2018, 08:59 PM
I discovered my email notifications were going into my spam folder. Check there.

Sent from my SM-S320VL using Tapatalk
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Lisa Russell Offline
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#4
Tech Support (Parent and Student Access)/RE: Not receiving email notifications anymore 03-20-2018, 04:17 AM
I'm not getting them, either.
Lisa R
Married to Dan, Mommy of ds 9/05, dd 10/09, dd 9/11, dd 8/13, and ds 1/16.
2 Timothy 1:7 - For God hath not given us the spirit of fear; but of power, and of love, and of a sound mind.
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Bethanta Offline
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#5
Tech Support (Parent and Student Access)/RE: Not receiving email notifications anymore 03-20-2018, 09:51 AM
Mine were also going to my spam folder. I added the email address they come from to my contacts and it is fixed now.
~Beth

Living in Michigan and enjoying our homeschooling journey with a Y0 and Y3.
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Phyllis Offline
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#6
Tech Support (Parent and Student Access)/RE: Not receiving email notifications anymore 03-20-2018, 04:32 PM
I sent Lisa a test PM, too.

Definitely look in your spam folders.

Check that your email address is right in your forum settings.

Do you have another email address that you can test with?
Phyllis in Ukraine, with Jaan (AO grad), Raia (AO grad), Asya (age 17), Bogdan (age 13)
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Friederike Offline
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#7
Tech Support (Parent and Student Access)/RE: Not receiving email notifications anymore 03-21-2018, 09:32 AM
Thanks for the tip. I did find them in my spam folder. Thanks
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lklivingston Online
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#8
Tech Support (Parent and Student Access)/RE: Not receiving email notifications anymore 03-28-2018, 12:01 PM
A setting on our server was changed back in February, apparently, and that caused some emails not to go out. That setting has been changed so that we should no longer have a problem.
Kathy 
For we are God’s handiwork, recreated in Christ Jesus, that we may do those good works which God predestined for us, that we should walk in them.
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Friederike Offline
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#9
Tech Support (Parent and Student Access)/RE: Not receiving email notifications anymore 03-30-2018, 03:08 PM
(03-28-2018, 12:01 PM)lklivingston Wrote: A setting on our server was changed back in February, apparently, and that caused some emails not to go out.  That setting has been changed so that we should no longer have a problem.

Thanks for the explanation. that's when i started not getting the emails( or they started to end up in my spam folder..)
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